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Delivery and Returns

Delivery within the UK

Items offered for sale through our online shop are available for delivery within the UK.  Delivery charges vary according to each item and costs are listed in the online shop.

Delivery timescales will vary depending on the availability of products and your address, but we will aim to deliver your order within 7 days of the date on which we accept your order.

Your delivery address can be different to your home billing address, so you can arrange for your order to be sent to your workplace or a neighbour who you know is in during the daytime. If the delivery person cannot deliver your order because no one is in, a card will usually be left giving instructions on how to arrange redelivery.

Delivery outside the UK

Unfortunately, we are unable to offer delivery outside of the UK.

Delivery enquiries

For questions regarding deliveries please contact 01475 726830, Mon – Fri 9am – 5pm.


We hope you are completely happy with your purchase, but if not you may return some or all of the products in your order for replacement or refund within 30 days of receiving your order. For questions regarding returns, refunds or replacements please contact 01475 726830, Mon – Fri 9am – 5pm.