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Coronavirus Information


Latest Information

For the latest information about COVID-19s impact on Ardgowan Hospice, please go to our latest news

What is Coronavirus

  • Coronaviruses (CoV) are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS-CoV) and Severe Acute Respiratory Syndrome (SARS-CoV).
  • Coronavirus disease (COVID-19) is a new strain that was discovered in 2019 and has not been previously identified in humans.
  • Common signs of infection include respiratory symptoms, fever, and cough, shortness of breath and breathing difficulties. In more severe cases, infection can cause pneumonia, severe acute respiratory syndrome, kidney failure and even death.
  • Standard recommendations to prevent infection spread include regular hand washing, covering mouth and nose when coughing and sneezing, thoroughly cooking meat and eggs. Avoid close contact with anyone showing symptoms of respiratory illness such as coughing and sneezing

New Symptoms


• The symptoms of coronavirus may be more severe in people with weakened immune systems, older people, and those with long-term and life-limiting illnesses.
• a high temperature – you feel hot to touch on your chest or back
• a new, continuous cough – this means you’ve started coughing repeatedly

This guidance is intended for:

  • people with symptoms that may be caused by coronavirus, and do not require hospital treatment, who must remain at home until they are well
  • those living in households with someone who shows symptoms that may be caused by corona-virus

The main messages are:

  • if you live alone and you have symptoms of coronavirus illness (COVID-19), however mild, stay at home for 7 days from when your symptoms started. See ending isolation section for more information
  • if you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill
  • it is likely that people living within a household will infect each other or be infected already. Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community
  • for anyone in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14-day isolation period. See ending isolation section for more information
  • if you can, move any vulnerable individuals (such as the elderly and those with underlying health conditions) out of your home, to stay with friends or family for the duration of the home isolation period
  • if you cannot move vulnerable people out of your home, stay away from them as much as possible


If you have coronavirus symptoms:


    • do not go to a GP surgery, pharmacy or hospital
    • you do not need to contact 111 to tell them you’re staying at home
    • testing for coronavirus is not needed if you’re staying at home

What to do

  • All members public are being advised to stay at home (self-isolate) without any testing for COVID-19, regardless of travel history or contact with confirmed cases, if they have symptoms.
  • Wash your hands regularly for 20 seconds, each time using soap and water, or use hand sanitiser
  • Do not go to a GP surgery, pharmacy or hospital.
  • If you are feeling generally unwell, we politely ask you not to visit Ardgowan Hospice to protect our patients, staff and volunteers
  • Plan ahead and ask others for help to ensure that you can successfully stay at home and consider what can be done for vulnerable people in the household
  • Ask your employer, friends and family to help you to get the things you need to stay at home
  • If you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 online coronavirus service. For a medical emergencies ONLY dial 999
  • Individuals should stay at home (self-isolate) for 7 days from the onset of symptoms following the current advice.
  • It is therefore important that we take all reasonable steps to protect those using our services, as well as those working and volunteering at our sites.
  • Testing for coronavirus is not needed if you’re staying at home.
  • The geographic element of the case definition has now been removed. Travel and contact history are no longer important for diagnosis, which is on the basis of symptoms alone. If people who have travelled do not have symptoms they do not need to stay at home, regardless of their travel history.
  • We request that all patients, relatives, friends, staff, volunteers and contractors consider whether they could be a potential carrier of the corona-virus before visiting our In-Patient Unit or Access building in Greenock or any of our other sites, including retail shops, throughout Inverclyde.
  • You do not need to contact 111 to tell them you’re staying at home.

NHS 111

Up to date information can be found on  We expect the health service to be exceptionally busy in the coming days and weeks. If people have serious symptoms that they cannot manage at home they should use NHS111 online. They should only telephone NHS 111 if they cannot go online.

You can help to stop the spread of any germs by:

  • always washing your hands when you get home or into work
  • avoiding close contact with people who have symptoms of coronavirus
  • avoiding events with large groups of people
  • avoiding social activities, such as going to pubs, restaurants, theatres and cinemas
  • avoiding close contact with people who are unwell
  • catching your cough or sneeze in a tissue – bin used tissues straight away.
  • If you’re caught short, sneeze into the crook of your elbow rather than your hands.
  • not touching your eyes, nose or mouth if your hands are not clean
  • put used tissues in the bin immediately and wash your hands afterwards
  • use hand sanitiser gel if soap and water are not available
  • use phone, online services, or apps to contact your GP surgery or other NHS services
  • wash your hands with soap and water often – do this for at least 20 seconds
  • work from home, if you can

Catch it. Bin it. Kill it.

  • Everyone is encouraged to look after themselves and play their part in helping to slow the spread of viruses and germs, including coronavirus, and reduce the impact on NHS services.
  • Remember to:
  • Always carry tissues with you and use them to catch your cough or sneeze.
  • Bin the tissue and to kill the germs wash your hands with soap and water, or use a sanitiser gel.

How to deal with your waste if you’re self-isolating

  • The government has advised anyone who is self-isolating with symptoms of coronavirus (COVID-19), including those with a diagnosis of the virus, should treat their household waste as follows:
  • Personal waste e.g. used tissues and disposable cleaning cloths can be stored securely within disposable rubbish bags. These bags should be placed into another bag, tied securely and kept separate from other waste within your own room. This should be put aside for at least 72 hours before being put in your usual external household waste bin.
  • Other household waste can be disposed of as normal.
  • The advice also says when cleaning you should use your usual household products like detergents and bleach as these will be very effective at getting rid of the virus on surfaces.
  • Clean frequently touched surfaces.
  • For more information, read the government’s stay at home guidance for people with confirmed or possible coronavirus (COVID-19) infection

Guidance for healthcare workers (where appropriate)

    • Healthcare workers should wear the appropriate personal protective equipment (aprons, gloves and a fluid repellent mask whilst assessing and treating patients; gowns, gloves, FFP3 masks and eye protection whilst performing aerosol generating procedures)
    • Healthcare workers should follow the guidance for the general public and stay at home for 7 days if they develop any symptoms
    • Healthcare workers who come into contact with a COVID-19 patient whilst not wearing personal protective equipment (PPE) can remain at work. If they display any symptoms of lower or upper-respiratory tract infection they must immediately stay at home for the duration of the illness or 7 days, whichever is longer?
    • Healthcare workers do not need to be tested for COVID-19, prior to returning to work

The three important principles to bear in mind in health care settings are to:

  • Identify possible cases as soon as possible
  • Isolate or cohort to prevent transmission to other patients and staff
  • Avoid direct physical contact unless wearing appropriate personal protective equipment

Travel advice

  • There are some countries and areas where there’s a higher chance of coming into contact with someone with corona-virus.
  • If you’re planning to travel abroad and are concerned about coronavirus, see advice for travellers on GOV.UK.

Treatment for coronavirus

  • There is currently no specific treatment for corona-virus.
  • Antibiotics do not help, as they do not work against viruses.
  • Treatment aims to relieve the symptoms while your body fights the illness.
  • You’ll need to stay in isolation, away from other people, until you have recovered.

For the latest information and guidance on the coronavirus you can visit: