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Ardgowan Hospice Terms & Conditions

Welcome to Ardgowan Hospice website. Your use of this site constitutes acceptance of the following Terms and Conditions.

two female members of staff one filling in form terms and conditions

Copyright

Copyright of all materials is owned by Ardgowan Hospice. Unauthorised use of any material including reproduction, storage, modification, distribution or publication without prior consent is prohibited. Documents, images, photos and logos may not be reproduced for any purpose without the prior consent of Ardgowan Hospice, and must not be altered or adapted. Any photos or documents which have been published on this site are with the permission of the relevant copyright owners (who are not Ardgowan Hospice). All rights are reserved on these documents and permission to reproduce them must be requested and received from the copyright owners if indicated. Where this is not indicated permission should be sought from Ardgowan Hospice.
Permission to reproduce Ardgowan Hospices logo and branding must be requested and agreed and brand guidelines adhered to.

member of staff at reception terms and conditions

Third party Liability

Ardgowan Hospice is not responsible for the contents of any external third party websites linked to this website. We accept no liability for any statements, information products or services that are published on or are accessible through any websites owned or operated by third parties. Any website wanting to create a link to Ardgowan Hospices website must receive permission to do so. It is agreed that the use of this website is only for lawful purposes and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of the site by any third party.

member of transport team drinking tea terms and conditions

Ardgowan Hospice Liability

Ardgowan Hospice does not accept liability for damages whatsoever arising out of, or in connection with the use or loss of use of this site.

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General

Ardgowan Hospice does not warrant that the functions contained in the material shown on this website will be uninterrupted or error free, that defects will be corrected or that this site or the server providing the service are free of viruses or represents the full functionality, accuracy and reliability of the materials. Ardgowan Hospice may make changes to the content of this site, including these terms and conditions and our services, products and prices at any time without notice. If there is any conflict between these terms and conditions and rules and/or specific terms of use appearing on this site relating to specific material the latter shall prevail. These Terms and Conditions shall be governed and construed by in accordance with the laws of Scotland. Any disputes shall be exclusively subject to the jurisdiction of Scotland. Use of this website constitutes acceptance of these terms and conditions as at the date of the first use of the site. If there is not full acceptance of these terms and conditions, use of the website must be terminated immediately.

Any questions or enquiries regarding the content of the Terms and Conditions can be made by emailing info@ardgowanhospice.org.

Ardgowan Hospice Events

Booking to attend an Event

1.These terms and conditions (the “Terms and Conditions”) apply to the booking of a place by attendees (“you”, “your”, “delegates”) at an Ardgowan Hospice Event (the “Event”) which defined term shall be deemed to apply to any form of Ardgowan Hospice event or challenge, where such is otherwise described as (without limitation) a ‘festival’, ‘residential event’, ‘summer school’. Generally, these Terms and Conditions apply irrespective of whether you physically attend an Event, or whether you attend an Event remotely/virtually. Where indicated, specific clauses of these Terms and Conditions only apply where you (i) physically attend, or (ii) attend virtually.

2.If you are a partner / supporter of one of our Events, these Terms and Conditions apply to your purchase of tickets for the Event and to you and any of your staff, members etc. attending the Event. Additional terms also apply to supporters / partners, which are available below. These Terms and Conditions apply only to attendees at our Events who are acting in a business capacity. If you are seeking to attend our Events for purposes which are wholly or mainly outside your trade, business, craft or profession, please see how to contact us.

3.Payment for the Event (the “Event Fee”) must be made by credit or debit card (if you are 18 years or older) and card details must be entered online, please note only Visa or MasterCard are accepted. You hereby confirm that you are the person authorised to use such credit card or debit card.

4.By submitting your booking form online (the “Online Booking Form”) and ticking the box to confirm you have read and understood these Terms and Conditions you are making an offer to attend the Event subject to these Terms and Conditions.

5.Once you have completed your Online Booking Form you will automatically be sent a booking confirmation email with an invoice that will show as paid and is the booking receipt (the “Booking Confirmation Email”). Please note a failed payment constitutes a failed booking.

6.The Booking Confirmation Email will be deemed as confirmation of our acceptance of your registration for the Event and such acceptance brings into existence a legally binding contract between us and you comprising these Terms and Conditions, your Online Booking Form and the Booking Confirmation Email (the “Booking”). If you will be attending an Event virtually, you will be emailed a link and/or access code to enable your virtual attendance, and it is your responsibility to ensure that you have access to the relevant software to successfully use that link/access code. We shall have no liability to you if the link/access code we provide does not enable you to attend the Event virtually, because of reasons outside of our control (including, without limitation, where you have not installed the correct software to use the link/access code, and/or where you have provided an incorrect email address and/or contact details to which we send the link/access code). Unless cancelled earlier in accordance with these Terms and Conditions, the Booking shall terminate once the Event has been delivered in full, at which point the obligations set out in these Terms and Conditions shall cease. For the purposes of these Terms and Conditions, the Event shall be deemed to have been delivered in full when 80% of the planned event sessions have been completed.

7.To help ensure effective delivery, all our Events may be subject to a limit on the maximum number of attendees. Once that number is reached, your Booking will be declined, but you will be offered the opportunity either to go onto a reserve list and/or be notified by email if we decide to re-run the Event at a future date in the original location.

8.All Bookings are accepted on the understanding that an Event will only be delivered if it attracts the required minimum number of attendees to ensure viability. Where an Event is cancelled due to insufficient numbers, we will notify you by email at least 5 working days before the date the Event was intended to take place and will refund all fees paid, direct to the relevant credit or debit card, within five working days.

9.Registration cannot be accepted over the telephone and places are only guaranteed upon payment and receipt of the Booking Confirmation Email.

10.We may use a third-party Event organiser; you should see how to contact us for any assistance required with your booking.

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