Inpatient Unit
Ardgowan Hospice is here to provide high-quality, care in the community and from our inpatient unit.
What we offer and how to access our services
Our unit is designed to be calm and comforting, with spaces that promote both privacy and togetherness. We have a bright family day space, a peaceful conservatory, a dedicated overnight room for families who wish to stay close, and a sanctuary room —a quiet space for reflection.
Our operations team play a vital role in ensuring the unit is comfortable and welcoming. Whether it’s preparing personalised meals or helping to organise special occasions in the family room, they help create a homely and comforting atmosphere for patients and their families.
We also have a wide range of patient experiences for all to enjoy, including our VR headsets, arts & crafts, games & more!
We work together to improve the quality of life for patients by enhancing their physical, emotional, social and spiritual care. We also offer support to families, carers, children and young people who are affected by life limiting illness.
When patients are referred to us, the hospice community team is often their first point of contact. They handle initial referrals and work closely with the multidisciplinary team (MDT) to discuss each patient’s needs and plan admissions to the unit. Our dedicated doctors work closely with our Specialist Palliative Care Nursing team:
Clinical nurse leads (Purple uniforms)
Registered nurses (Burgundy uniforms)
Healthcare assistants (Royal blue uniforms)
We understand that coming to a new place can feel overwhelming, so we welcome patients and families to visit and have a look around before admission.
If you wish to refer someone to our inpatient unit, please follow the steps below.
How to make a referral for our inpatient unit (IPU):
- To refer yourself or a loved one, please contact your GP as we work collaboratively with primary care
- Medical professionals can use SCI Gateway
- Currently all health care professionals can call our advice line to discuss referrals to our community team or inpatient unit (IPU)
- All patients who are known to our community service are given a 24 /7 number to call for advice and/or support
Well-being Team
Support for you
Wellbeing support for families and carers
Support for children and young people
We know that it can help to talk things over, to help make decisions about your care and your future wishes. Often the people we support prefer to talk to someone external to their family and those who are close to them as they do not need to worry about causing upset by what they say.
Navigating the emotional landscape of a loved one's illness can be challenging. Our compassionate team offers counseling, support groups, and resources designed to help families and carers express and manage their feelings. Whether it's coping strategies for stress, spaces for sharing experiences, or simply a listening ear, we're here to hold your hand through these trying times.
We have dedicated wellbeing workers to support children and young people who are navigating death and bereavement. We also have a dedicated service to better equip adults to deal with difficult conversations surrounding death with children and young people. To find out more about this service, please download our latest flyer by visiting our Wellbeing Support page or email wellbeing@ardgowanhospice.org
Catering Team
“At Ardgowan Hospice, our kitchen team strive to provide a wide variety of nutritious meals for our patients. We want patients to feel at home while in the hospice, and one of the ways we can achieve this is by offering good, wholesome food daily. We want every meal to feel like a home cooked meal so we prepare everything on site using fresh ingredients.” – Mairi Harper, Operations Support Manager
The overall Patient & Family Satisfaction with IPU catering currently sits at 98% with glowing feedback given by both patients and families.
FAQs
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